Questions to Ask Your HVAC Technician When Buying a New HVAC System

Tori Klein • June 13, 2023

The decision to invest in a new heating, ventilation, and air conditioning (HVAC) system is a significant one. When it comes to buying a new system, the guidance and knowledge of technicians are invaluable. Here are some questions you can ask to your technician before buying.

picture of blocks with question marks

Heating, Ventilation, and Air Conditioning (HVAC) systems are an integral component of modern homes and buildings, ensuring thermal comfort and good air quality. Buying a new HVAC system is a significant investment that requires careful consideration. One way to make an informed decision is by asking the right questions to your HVAC technician. This blog post aims to guide you on the essential questions to ask your technician before purchasing your new HVAC system.


Why it's Crucial to Ask the Right Questions?

Investing in an HVAC system without a thorough understanding can lead to unfavorable consequences. According to the Department of Energy, an incorrectly sized or inefficient HVAC system can increase energy costs by up to 30%. Moreover, an improperly installed or maintained system can significantly compromise indoor comfort. Therefore, asking the right questions is crucial to ensure you get a system that's best suited for your needs.


Important Questions to Ask Your HVAC Technician

When buying a new HVAC system, consider asking your technician the following questions:

  1. What size and type of HVAC system is suitable for my home? The size of your HVAC system should be commensurate with the size of your home. An oversized system can lead to frequent on-off cycling, while an undersized one may not provide adequate heating or cooling. The right type of system, be it a central system, ductless mini-split, or heat pump, depends on your climate, home size, and energy efficiency goals.
  2. What is the energy efficiency of this system? Energy efficiency is represented by the Seasonal Energy Efficiency Ratio (SEER) or the Annual Fuel Utilization Efficiency (AFUE). Higher ratings indicate more efficient systems. The Energy Star label is another indicator of energy-efficient appliances.
  3. What are the warranty terms and after-sales service? Understanding your warranty is crucial as it can save you from unexpected repair costs. Moreover, after-sales service like regular maintenance can prolong the lifespan of your system.
  4. What is the expected lifespan of this system, and what regular maintenance does it require? HVAC systems typically last 15-25 years, but regular maintenance can significantly influence their lifespan. Your technician should provide a clear maintenance plan.
  5. Are there any rebates or tax credits available for this system? Some energy-efficient systems qualify for rebates or tax credits, providing significant savings.
  6. How does the system operate, and what are the necessary precautions to ensure it functions properly? Understanding the operation of your system can help you identify potential issues and maintain it properly.


How to Choose an HVAC Technician?

Choosing a knowledgeable, licensed, and experienced HVAC technician is as crucial as selecting the right HVAC system. Here are a few tips:

  • Verify the Technician's License: Ensure they have the necessary state licenses and certifications.
  • Check Experience and Reputation: Look for reviews or ask for references from past customers.


Asking the right questions and choosing the right HVAC technician can make a significant difference in the comfort, energy efficiency, and longevity of your HVAC system. Take the time to understand and make informed decisions about your HVAC system purchase. Remember, a well-informed consumer is a satisfied consumer.


Why Choose Best Owner Direct HVAC?

We understand that purchasing a new HVAC system is a significant investment. Our experienced and licensed technicians are committed to guiding you every step of the way. We are always ready to answer your questions, from sizing and energy efficiency to maintenance and cost. Our goal is to ensure you make an informed decision that suits your needs best. 


Plus, we offer top-notch after-sales service, guaranteeing your system runs optimally for years. With our transparent pricing and potential access to rebates or tax credits, we strive to offer the best value for your investment. Choose Best Owner Direct HVAC for a seamless, informed, and satisfying HVAC system purchase experience.


Get a Free Quote Today!

Fill out the form below and we'll get back to you as soon as we can!

Contact Us

Contact Us

Best Owner Direct is your local, independent, family-owned and operated, residential and commercial HVAC service, repair and installation team. We're a trade ally of the Energy Trust of Oregon and our certified professionals offer services for all major brands. With over 20 years of experience, our team can handle all of your HVAC needs.


Free estimates available for installations. Contact us today to learn more or to schedule an appointment!

Find us on Facebook

Call us today

Find us on Google

Read More Tips from the Experts Below:

By Best Owner Direct February 13, 2025
Heat pump acting up? ❄️🔥 Learn about common heat pump issues like refrigerant leaks, compressor failures, and airflow blockages. Call Best Owner Direct HVAC & Electrical for expert repairs & maintenance.
By Best Owner Direct January 22, 2025
Improve air quality and HVAC efficiency with professional air duct cleaning from Best Owner Direct HVAC & Electrical in Cornelius, OR. Breathe cleaner, healthier air today!
By Best Owner Direct December 23, 2024
Explore ductless mini-split systems and heat pumps with Best Owner Direct HVAC & Electrical. Enjoy energy-efficient, year-round comfort with professional installation and expert guidance in Cornelius, OR. Contact us today to upgrade your home’s HVAC system!
By Best Owner Direct November 7, 2024
Learn the top signs that your furnace needs repair, including unusual noises, uneven heating, high energy bills, and more. Stay warm this winter with expert help!
By Best Owner Direct October 14, 2024
Learn the critical role of capacitors in HVAC systems, how they help motors start, and why proper maintenance is essential for system efficiency and longevity.
By Best Owner Direct September 25, 2024
Discover the top 8 common furnace installation mistakes that can jeopardize your home's safety and efficiency with Best Owner Direct HVAC & Electrical.
furnace repair
By Best Owner Direct August 19, 2024
When winter arrives in Cornelius, OR, know the signs that your furnace needs attention and when it's time to call us for repair and maintenance.
thermostat replacement
By Best Owner Direct July 12, 2024
Discover the benefits of upgrading your old thermostat with Best Owner Direct in Cornelius, OR. Learn how modern thermostats can save you money.
By Best Owner Direct June 10, 2024
Understanding and Addressing AC Capacitor Failures
Best Owner Direct HVAC in Cornelius OR provides HVAC repair and installation
By Best Owner Direct May 7, 2024
Recognizing the Right Time to Upgrade Your Air Conditioning System
More Posts
Share by: