7 Questions To Ask Before Hiring An HVAC Technician

Tori Klein • May 10, 2022

Guide to Hiring an HVAC Contractor

Picture of two women talking and going over a list.

Unsure of what to look out for or which questions to ask when hiring a HVAC Technician? We're here to help! You need to ask the right questions to see whether or not a specialist is actually qualified and experienced enough to know how to fix your air conditioning or heating issue professionally.


1. ARE YOU CERTIFIED AND INSURED?

You wouldn't trust a doctor with no medical license with your health, so you definitely can't count on an uncertified technician to fix your HVAC system properly without causing further damage. Whether you require a small evaluation or a major repair, do yourself a favor by being intentional about working with a professional heating and cooling business that'll give you high-quality service and value for your money.


2. DO YOU HAVE EXPERIENCE WITH MY SPECIFIC HVAC DEVICE?

We'd also like to motivate you to work with a company that's well-acquainted and experienced with the brand and type of HVAC unit you own. Your system might be older or relatively new and modern, so ensure the business you select understands how YOUR system works so they can repair the issue and also advise you on how to maintain your HVAC.


3. DO YOU HAVE REFERENCES?

Similar to how a potential landlord might ask for references before allowing you to move into their valued property, the same applies when looking for a professional and reliable cooling and heating service company. Check the company's website and other sources to find client reviews to get an idea of its level of professionalism.


4. DO YOU OFFER FREE ESTIMATES ON COST TO REPLACE TOOLS?

When changing tools, you're most likely to search and compare prices first before picking a company. It's best to receive quotes from each company you're thinking of working with. Keep in mind that the cheapest estimate isn't necessarily the best one. See what each quote consists of and what might be missing, such as a warranty on their work.

 
5. DO YOU SUBCONTRACT ANY OF YOUR WORK OUT?

Sadly, some HVAC repair businesses will pose as though they're experts, but the truth is they often subcontract their work out to other companies that might not be certified. You want to make sure you know who'll be servicing you and that you can trust them.


6. DO YOU OFFER RUTIENE MAINTENANCE SERVICES?

You want full assurance when it comes to your HVAC system. Getting regular service can save you money and time in the long run by ensuring your system is serviced regularly to reduce the chances of preventable issues from occurring in the future.


7. HOW EXPERIENCED ARE THE TECHNICIANS?

While every technician gets better over time through experience, you don't want a beginner working on your valued cooling and heating system. Experienced specialists have had exposure to a wide range of HVAC concerns and will be able to identify issues quickly.


Have more inquiries regarding your HVAC unit? Contact us at Best Owner Direct HVAC by calling (503) 442-5964.

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Best Owner Direct is your local, independent, family-owned and operated, residential and commercial HVAC service, repair and installation team. We're a trade ally of the Energy Trust of Oregon and our certified professionals offer services for all major brands. With over 20 years of experience, our team can handle all of your HVAC needs.


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